Case studies

 
 

Revolutionizing HubSpot onboarding: a templated approach to boosting user adoption

In my role as Design Lead for Growth at HubSpot, I led the design of a new onboarding experience aimed at increasing new user adoption, by automatically setting up their CRM on sign up.

 

Growing TransferWise’s reach with effective landing pages

Read about how I design content for high-performing landing pages on the TransferWise site — including the company’s primary homepage, visited by millions of people every month.

 
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Making content at TransferWise more inclusive

Leading a team of writers, I devised a strategy for improving the inclusivity and accessibility of content at TransferWise. We worked at a systems level to develop an inclusive writing guide, now part of TransferWise’s design system.

 
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Helping Lexus launch the future of car rental

Over a 7-month, part-time contract, I designed content for a new app and marketing campaign launching Lexus’ car rental service — Lexus One.

 
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Giving IG customers a place to manage their accounts

Retail trading can be complex and overwhelming. By designing the content for the My IG account hub, I helped users to make sense of complicated data and price movements.

 
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How to win users and educate people

Last year, I wrote a Medium article describing my six-step process for writing landing pages that convert.